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FAQS
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, as long as the item is unused, in its original condition, and packaging. For hygiene reasons, cosmetics and skincare products must be unopened. Please refer to our [Return Policy] page for details.
Are your cosmetics and skincare products cruelty-free?
Yes! We are committed to ethical practices, and all our cosmetics and skincare products are cruelty-free.
How long does shipping take?
Shipping times vary by location. Typically, orders are processed within 1–3 business days and delivered within 5–10 business days. You’ll receive a tracking number once your order ships.
What sizes do your clothing items come in?
We offer a wide range of sizes. Each product page includes a size chart to help you find the best fit. If you need assistance, feel free to contact us.
How do I choose the right skincare or cosmetic product for my skin type?
Product descriptions include skin type recommendations. If you're not sure, reach out and we’ll be happy to help you choose the right product.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options at checkout.